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of

Business Concepts

 

The 5 Phases of Mastering Change

 

Westbrook Stevens Linked Business Models

Symptom Checker

Research Links

Problem Solving Tools

 

The WBS Assistant

Newsletter


Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

Vision & Mission
Situational Leadership
Christian Leadership

 

Step 2 - Culture

 

Lifelong Learning

Communicating

Diverse Culture

Written Communications
Gung Ho Culture
Conflict Management

Conflict Resolution

Building Relationships


Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

Business Analyst

Business Intelligence

Configuration Management

Flow Charts
Force Field
Genba Kanri

Lean
Project Management

Portfolio Management

PMO

Root Cause
Selection Tools

Statistical Tools

TRIZ


 

Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

Project Goals by Process

Project Management

Empowerment Layers

Problems Solving

 1 to 1 Selection Tool

Flow Charts


Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

Forecasting Trends

 

Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

 

The Christ-centered Teaching on the

Linked Management Models

 

(See Schedule)

 

Sponsored by The Faith Based Technical Assistance Center and The Christian Classifies

 

 A full Systems Approach to Managing Effectiveness, Productivity, and Change

 


 

First Set of Workshops on Excellence in Business (The Introduction)

 

Hour 1 = Introduction to the Workshops:

  1.  Instructors,

  2. Class Members,

  3. Goals,

  4. Rules

  5. Break the Ice Game

    Book One “Geronimo Jones and the Mobile of Excellent Management”

 

Hour 2 = Introduction to The Linked Management Models

Phase 1: The Seven Attributes of Excellent Management and Leadership Model

Phase 2: Thriving on the Storms of Chaos Model

Phase 3: Understand the Drivers of Change Model

Phase 4: Using The Systems Management Model

Phase 5: The Three Phases of Change Model


 

Phase 1 - Excellent Management

 

Second Set of Workshops on Excellence in Business (Phase 1)

 

Hour 3 = Introduction to Phase 1: The Seven Attributes of Excellent Management and Leadership Model (explained with cartoons)

Attribute 1: Effective Leadership

Attribute 2: Building an Effective Organizational Culture

Attribute 3: Effective Customer Focus

Attribute 4:Team Building and People Working Together

Attribute 4: Problem Solving and Skills Development

Attribute 5: Continuous Improvement and Change Management

Attribute 6: Seven Steps to Measuring Performance

Hour 4 = Phase 1, Attribute 1: Effective Leadership

a.       Incubating New Leaders

b.      Built to Last/Good to Great (Material From the Books)

c.       Maxwell’s 21 Irrefutable Laws of Leadership (Material From the Book)

d.      Creating a Shared Vision

e.       Understanding (SMART) Goals

f.        Biblical Principles

Hour 5 = Phase 1, Attribute 2: Building An Effective Organizational Culture

a.      Understanding The Difference Between High and Low Productive Cultures (based on great writings on culture)

b.      Building An Effective Culture

c.  Managing Conflict

d.  Celebrations and Fun Work Environments

e.  Biblical Principles

Hour 6 = Phase 1, Attribute 3: Effective Customer Focus

a.     Recognizing the Customers

b.     Building Raving Fans (Material Based in the Book)

c.  Basics of Human Interaction

d.  Biblical Principles

Hour 7 = Phase 1, Attribute 4: Teams Building and People Working Together

a.     Teams Vs Working Groups (Material from Mark Stanburn)

b.     Maxwell’s Laws of Teams 

d.  Biblical Principles

Hour 8 = Phase 1, Attribute 5: Problem Solving and Skills Development

a.     Importance of a Problem Solving Tool Box

b.     Introduction to Decision Making Tools 

d.  Biblical Principles

Hour 9 = Phase 1, Attribute 6: Continuous Improvement and Change Management

a.       Change Management

b.      Configuration Management and Records Management

c.       Biblical Principles

Hour 10 = Phase 1, Attribute 7: Seven Steps to Measuring Performance

Step 1:  Know the Rules

Step 2:  Know the Goals

Step 3:  Selecting The Criteria Related to the Goals

Step 4:  Selecting the Performance Indicators Related the Criteria

Step 5:  Collecting the Data

Step 6:  Analyzing the Data

Step 7:  Using the Data

Biblical Principles

Hour 11 = Phase 1, Exercise Using the Mobile of Excellent Management

 

Hour 12 = Phase 1, Class Celebration and Summary of the Mobile of Excellent Management

 


 

Phase 2 - Excellent Strategy and the Storms of Chaos

 

 

Third Set of Workshops on Excellence in Business (Phase 2)

 

Hour 13 = Phase 2, Introduction to Five Element of Thriving on the Storms of Chaos Model

Element 1: The Waves of Trends

Element 2: The Lightning of The Unexpected

Element 3: The Buoyancy of Supporting Relationships

Element 4: The Storms Trying to Sink Our Ship

Element 5: Your Ship

Hour 14 = Phase 2, Element 1:  The Waves of Trends

a.       Forecasting Trends

b.      Empowering Gate Keepers

c.       Biblical Principles

 Hour 15 = Phase 2, Element 2:  The Lightning of The Unexpected

a.       Predicting Risk

b.      Contingency Planning

c.       Risk Management

d.      Biblical Principles

 Hour 16 = Phase 2, Element 3:  The Buoyancy of Supporting Relationships

a.       Understanding Supportive Relationship

b.      Building Business Relationship

c.       Building Social Relationships

d.      Biblical Principles

Hour 17 = Phase 2, Element 4:  The Storms Trying to Sink Our Ship

a.       Understanding Competition

b.      Understanding Negative Social Pressures

c.       Understanding Other Negative Pressures

d.      Fighting the Enemy

e.       Biblical Principles

Hour 18 = Phase 2, Element 5:  The Ship

a.       Designing the Ship

b.      The Sea Worthiness of the Ship

c.       Biblical Principles

Hour 19 = Phase 2, Exercise Using the Storms of Chaos Model

 

Hour 20 = Phase 2, Celebration and Summary of Storms of Chaos Model

 


Phase 3 - The Drivers of Change

 

Forth Set of Workshops on Excellence in Business (Phase 3)

 

Hour 21 = Phase 3, Introduction to The Drivers of Change Model

a.       Element 1: The External Environment

b.      Element 2: People

c.       Element 3: Organizational Structure

d.      Element 4: The Internal Environment

e.       Element 5: The Systems

Hour 22 = Phase 3, Element 1:  The External Environment

a.       International Environment

b.      Domestic Environment

c.       Local Environment

d.      Biblical Principles

  Hour 23 = Phase 3, Element 2:  People

a.       Behavioral Science

b.      Biblical Principles

Hour 24 = Phase 3, Element 3:  Organizational Structure

a.       Organizational Types

b.      Organizational Design and Fit Issues

c.       Future Structures

d.      Biblical Principles

  Hour 25 = Phase 3, Element 4:  The Internal Environment

a.       Organizational Culture

b.      Reactions to Change

c.       Biblical Principles

Hour 26 = Phase 3, Element 5:  Systems

a.       Understanding Systems and Reactions to Change

b.      Financial Systems

c.       Human Resources Systems

d.      Processes and Operations

e.       Other Systems

f.        Biblical Principles

Hour 27 = Phase 3, Exercise with the Drivers of Change Model

 

Hour 28 = Phase 3, Celebration and Summary of the Drivers of Change Model

 


Phase 4 - Systems Thinking - Finding the Biggest Bang for the Buck

 

 

Fifth Set of Workshops on Excellence in Business (Phase 4)

 

Hour 29 = Phase 4, Introduction to Using The Systems Management Model

a.       Open and Closed Systems, The Systems Loops and The Laws of Systems Thinking

b.      Processes and Root Causes

c.       Planning and Project Management

Hour 30 = Phase 4, Systems Loops and Laws

a.       Open and Closed Systems

b.      Systems Loops

c.       Systems Laws

d.      Biblical Principles

Hour 31 = Phase 4, Process and Root Causes

a.       Flow Charting

b.      Root Cause Analysis

Hour 32 = Phase 4, Introduction to Project Management

a.       Conceptual Design

b.      Planning

c.       Implementation and Execution

d.      Transition and Closedown

Hour 33 = Phase 4, Exercise for The Systems Management Model

 

Hour 34 = Phase 4, Celebration and Summary of The Systems Management Model

 


Phase 5 - The Three Stages of Excellent Change Management

 

Sixth Set of Workshops on Excellence in Business (Phase 5)

Hour 35 = Phase 5, Introduction to the Three Stages of Change

a.       First Stage of Change (Caterpillar Stage), Before the Change

b.      Second Stage of Change (Cocoon Stage), During the Change

c.       Third Stage of Change (Butterfly Stage), After the Change

d.      Biblical Principles

Hour 36 = Phase 5, First Stage of Change (Caterpillar Stage), Before the Change

        Biblical Principles

 

Hour 37 = Phase 5, Second Stage of Change (Cocoon Stage), During the Change

        Biblical Principles

 

Hour 38 = Phase 5, Third Stage of Change (Butterfly Stage), After the Change

        Biblical Principles

 

Hour 39 = Phase 5, Exercise for the Three Stages of Change Model

 

Hour 40 = Phase 5, Celebration and Summary of The Three Stages of Change Model

 

 

 

 

Sponsors and Services

Microsoft Partner Service and Products

 

MS Partner Services

MS Products Discounts

 

 

Training/Consulting  Support

 

Successful Change

 

Project Management

PMP Training

Basic PM

Advanced PM

PMO Development

PM Support

 

Business Analysis

BA Basics

 

Strategic Planning

Configuration Management

Value Engineering Change Management

Future Organizations

Risk Management

Audit Support

 

Managing Stress while in the Storms of Chaos

 

Excellent Management

The Workshop

 

Building Leaders

Supervisor Skills

Project Management

Motivation

Employee Retention

Customer Service

 

Problem Solving

Improvement

Statistics (SQC)

Productivity

Process Improvement

Performance Measures

 

Business Planning

OD Support

 

Engineering

 

Industrial Engineering

Systems Engineering

 


Soft Skills

 

Stress Management

Body Language

Building Teams

Communication Conflict

Controlling Anger

First Impressions

Interpersonal Skills

Listening Skills

 

Enter-Tain-Ment

 

Training and Facilitation


Training
Facilitation
Recent Workshops
Schedule

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Business Art

 

Home of the

"B. Stone" Artists

from the

Geronimo Stone Series

 

 

Craig A. Stevens

 


Student Support

 

Classy Photos
UoP Students
Trevecca Students
 

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Interesting Projects

 

 

Water Hyacinth Project - Mission: Turn the Aquatic Weeds Problem into a Blessing.

 

email Craig Stevens

 for a password.

 


Faith-Based Support

 

Faith-Based Technical Assistance Center

 


 

Book 1

Book 2

Theresa Heflin

Love Letters From God

 



Books & POD Casts


www.bizpods.mobi

 Coming Soon by WBS

 

WBS Books

and Materials

 

 

Geronimo Stone,

His Music, His Love, and  the Mobile of Excellent Management.

 

 www.Geronimo

Stone.com

 

Buy Paperback

Buy Hardcover

Free Ebook

 

 

7 Attributes of Excellent Management Workshop

 

 

Geronimo Stone,

Vol 2,

The Storms of Chaos

 


 

"...and another thing!"  

 

Need Help Staying Awake During Work or Classes?

 

711821

 

Because of Popular Demand

Here is Where you Can Get Craig's Energy Drinks

 


Healthy Chocolates

 

 

For Your Own

Chocolate

Business Call

Irene at

(615) 300-8531

 

 

Send Questions (or Good Answers) to Customer_Service@westbrookstevens.com.  Copyrights © 2001-9.  Contact: Craig A. Stevens (COO) (615) 834-8838 

Westbrook Stevens, LLC, a Woman Owned Small Business.

 

Innovative Resources and Systems, a Service Disabled Veteran Owned Small Business. 

 

Our goal is for all we do to be Christ-centered and consistent with Judeo-Christian values.

 

"Guard against the impostures of pretended patriotism."

George Washington, Farewell Address, September 19, 1796