Your Online Center of  Excellence For Mastering Change in the 21st Century

 

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"Change Management and Systems" http://westbrookstevens.wetpaint.com/

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Site Map

of

Business Concepts

 

The 5 Phases of Mastering Change

 

Westbrook Stevens Linked Business Models

Symptom Checker

Research Links

Problem Solving Tools

 

The WBS Assistant

Newsletter


Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

Vision & Mission
Situational Leadership
Christian Leadership

 

Step 2 - Culture

 

Lifelong Learning

Communicating

Diverse Culture

Written Communications
Gung Ho Culture
Conflict Management

Conflict Resolution

Building Relationships


Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

Business Analyst

Business Intelligence

Configuration Management

Flow Charts
Force Field
Genba Kanri

Lean
Project Management

Portfolio Management

PMO

Root Cause
Selection Tools

Statistical Tools

TRIZ


 

Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

Project Goals by Process

Project Management

Empowerment Layers

Problems Solving

 1 to 1 Selection Tool

Flow Charts


Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

Forecasting Trends

 

Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

 
This is a partial listing of the past and current employers/clients
of the principals Westbrook Stevens, LLC.
 
Many are not listed.
 
AI Signal Research, Inc.
American Accessories, Inc.
American Air Filter Company
American Management Association (AMA)
Agknowledge Magazine
Barid Ward Printing Company
Bechtel International
BellSouth Business Systems
Business Process Improvement Professionals Ltd.
Carrier Corporation –Allied Products
Christ Church Nashville
Clarksville Tennessee Department of Electricity
Clubcar Golf carts, Inc.
C.N.A. Insurance
Department of Children Services
Dowell
DuPont
First National Bank of Clarksville Tennessee
George Mason University
Givere Chocolatier
Gresham, Smith and Partners
Heil, Inc.
Holiday Inn
Ingram Barge Company
LAW Engineering, Inc.
Lawrence Livermore National Laboratory
Life of Victory Christian Ministries
Lockheed Martin, Inc. (multiple sites and organizations)
Los Alamos National Laboratory, Plutonium Facility
MARCA (Japanese Parent Company of Panasonic)
Martin Marietta, Inc. (multiple sites and organizations)Metropolitan Nashville City Government
Metropolitan Nashville Department of Personnel
Metropolitan Nashville Domestic Violence Center
Metropolitan Nashville Water and Sewer Services Department
MobileComm Telecommunications
MTM Association
Murray State University, Kentucky
NASA, National Aeronautics and Space Administration
Nashville International Studios
Nashville State Tech
National Women’s Health Information Center, Washington D.C.
Oak Ridge Methodist Medical Center
Oak Ridge National Laboratory (many organizations)
Padgett Thompson
Paducah (Kentucky) Gaseous Diffusion Plant
Pellissippi State Technical Community College, Knoxville, Tennessee
Pacific Western Technologies, Ltd.
Pragmatics, Inc.
Precision Tubular Heater Corporation
Rockwell International, Inc., Denver, Colorado
Savannah River Laboratory, South Carolina
Sears Services Group, Chicago, Illinois
Schneider Services International, Inc.
Science Applications International Corporation (SAIC)
Smithfield Industries, Inc.
St. Mary’s Medical Center, Knoxville, Tennessee
Sverdrup Technology, Inc.
Tennessee Department of Children’s Services
Tennessee Metal Works
Tennessee Quality Award
Trevecca University
Tennessee Valley Authority (TVA)
TEPRO, Inc.Ultimate Earth Inc.
The United Methodist Church, General Board of Discipleship
University of Phoenix, Nashville
University of Alabama, Huntsville
University of Tennessee, Knoxville
University of Tennessee, Nashville
University of Tennessee Space Institute, Tullahoma
Tucker Steel Company
Union Carbide Corporation
U.S. Air Force Civil Engineering, Air Mobility Command
U.S. Army Corps of Engineering
U.S. Army South Eastern Region
U.S. Department of Energy (DOE) - Headquarters, Washington D.C.
US DOE – Chicago Operations Office
US DOE – Fernald Ohio Operations
US DOE – Office of Scientific and Technical Information (OSTI)
US DOE – Oak Ridge Operations (all sites, Tennessee, Ohio, and Kentucky)
US DOE – Rocky Flats Colorado
U.S. GAO and OMB
US Navy
Vanderbilt University
Vanderbilt University Medical CenterVeteran's Restoration Ministry
Westinghouse, Inc., 
 
 

Sponsors and Services

Microsoft Partner Service and Products

 

MS Partner Services

MS Products Discounts

 

 

Training/Consulting  Support

 

Successful Change

 

Project Management

PMP Training

Basic PM

Advanced PM

PMO Development

PM Support

 

Business Analysis

BA Basics

 

Strategic Planning

Configuration Management

Value Engineering Change Management

Future Organizations

Risk Management

Audit Support

 

Managing Stress while in the Storms of Chaos

 

Excellent Management

The Workshop

 

Building Leaders

Supervisor Skills

Project Management

Motivation

Employee Retention

Customer Service

 

Problem Solving

Improvement

Statistics (SQC)

Productivity

Process Improvement

Performance Measures

 

Business Planning

OD Support

 

Engineering

 

Industrial Engineering

Systems Engineering

 


Soft Skills

 

Stress Management

Body Language

Building Teams

Communication Conflict

Controlling Anger

First Impressions

Interpersonal Skills

Listening Skills

 

Enter-Tain-Ment

 

Training and Facilitation


Training
Facilitation
Recent Workshops
Schedule

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Business Art

 

Home of the

"B. Stone" Artists

from the

Geronimo Stone Series

 

 

Craig A. Stevens

 


Student Support

 

Classy Photos
UoP Students
Trevecca Students
 

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Interesting Projects

 

 

Water Hyacinth Project - Mission: Turn the Aquatic Weeds Problem into a Blessing.

 

email Craig Stevens

 for a password.

 


Faith-Based Support

 

Faith-Based Technical Assistance Center

 


 

Book 1

Book 2

Theresa Heflin

Love Letters From God

 



Books & POD Casts


www.bizpods.mobi

 Coming Soon by WBS

 

WBS Books

and Materials

 

 

Geronimo Stone,

His Music, His Love, and  the Mobile of Excellent Management.

 

 www.Geronimo

Stone.com

 

Buy Paperback

Buy Hardcover

Free Ebook

 

 

7 Attributes of Excellent Management Workshop

 

 

Geronimo Stone,

Vol 2,

The Storms of Chaos

 


 

"...and another thing!"  

 

Need Help Staying Awake During Work or Classes?

 

711821

 

Because of Popular Demand

Here is Where you Can Get Craig's Energy Drinks

 


Healthy Chocolates

 

 

For Your Own

Chocolate

Business Call

Irene at

(615) 300-8531

 

 

Send Questions (or Good Answers) to Customer_Service@westbrookstevens.com.  Copyrights © 2001-9.  Contact: Craig A. Stevens (COO) (615) 834-8838 

Westbrook Stevens, LLC, a Woman Owned Small Business.

 

Innovative Resources and Systems, a Service Disabled Veteran Owned Small Business. 

 

Our goal is for all we do to be Christ-centered and consistent with Judeo-Christian values.

 

"Guard against the impostures of pretended patriotism."

George Washington, Farewell Address, September 19, 1796