Your Online Center of  Excellence For Mastering Change in the 21st Century

 

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Site Map

of

Business Concepts

 

The 5 Phases of Mastering Change

 

Westbrook Stevens Linked Business Models

Symptom Checker

Research Links

Problem Solving Tools

 

The WBS Assistant

Newsletter


Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

Vision & Mission
Situational Leadership
Christian Leadership

 

Step 2 - Culture

 

Lifelong Learning

Communicating

Diverse Culture

Written Communications
Gung Ho Culture
Conflict Management

Conflict Resolution

Building Relationships


Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

Business Analyst

Business Intelligence

Configuration Management

Flow Charts
Force Field
Genba Kanri

Lean
Project Management

Portfolio Management

PMO

Root Cause
Selection Tools

Statistical Tools

TRIZ


 

Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

Project Goals by Process

Project Management

Empowerment Layers

Problems Solving

 1 to 1 Selection Tool

Flow Charts


Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

Forecasting Trends

 

Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

Craig A. Stevens’ Bio as an Artist

Sparks of Interest in Art: Art has always been magnetic to Mr. Stevens, attracting his attention since he was a young boy. His high school yearbooks are full of classmates commenting about his art. His first choice for college was the fine arts school of The Art Institute of Chicago. But after interviewing students and walking the halls of this well known institution he decided that the politics and controversial work encouraged by the school was too illogical for a practical young man from Tennessee. He wanted more than to "Just Do His Own Thing" or just shock conservatives, he wanted to make a living creating beauty. That’s when he decide to transfer his interest to the Ringling School of Art in Sarasota Florida, a well know commercial art school. It made sense, after all he was born in Key West and visited his grandparents near Sarasota every year. So as part of the plan he decided to stop first at Tennessee Tech in Cookeville and take all of the Math, English, and Science he needed before he started school in Florida.

Major Detour: The plan was logical, it made sense and it lead to Mr. Stevens becoming a very creative engineer instead. Craig says, "I never regretted the decision. I was able to letter in track throwing the javelin and be exposed to the world of technology and science." He transferred to the University of Tennessee in Knoxville and paid part of his way through school as a freelance commercial artist.

He used acrylic, water color, pen and ink, pastels, pencil, and even cans of spray paint. During this time he painted for about 50 different organizations things like, air planes for his U.S. Air Force ROTC , oil well scenes for the members of the Tennessee Oil and Gas Association and all manner of logos and commercial stuff. Craig says, "From word-of-mouth, I always had plenty to paint and never kept much of a portfolio. The problem was, I was getting burned-out only painting what others wanted me to."

Mr. Stevens graduated from UT Knoxville as an Industrial Engineer in 1983, got his masters in Engineering Management/Industrial Engineering in 1985 and is currently working on a Ph.D. in Engineering Management, Industrial and Systems Engineering at the University of Huntsville in Alabama.

During his career as a management consultant he has worked with over one hundred different organizations. He taught graduate classes in the Management of Technology program at Vanderbilt University for three years and is currently on faculty for Travecca University, Belmont University, University of Phoenix and the American Management Association. His creative side helps him to explode out of the box as he helps organizations to design products and services, improve operations and processes, plan for the future and motivate the workforce. His background in art, design, athletics, engineering and science, leadership, management and people is what makes him a true renaissance man.

Flame Of Art: Although Craig is still a management consultant and engineer with Westbrook Stevens LLC, he is currently fanning the flames of his art. After 20 plus years of developing management systems for major organizations and 12 years of graduate school, Mr. Stevens developed a series of management models to provide a roadmap for business in the 21 Century. While writing books on these models, to illustrate them he picked up the brush from an old Bob Ross set of oils his mother bought for herself. Then it happened just like "falling off the wagon" from a long dry spell. Twenty paintings later he awoke with a new maturity in his paintings and a growing demand for his art.

 

Sponsors and Services

Microsoft Partner Service and Products

 

MS Partner Services

MS Products Discounts

 

 

Training/Consulting  Support

 

Successful Change

 

Project Management

PMP Training

Basic PM

Advanced PM

PMO Development

PM Support

 

Business Analysis

BA Basics

 

Strategic Planning

Configuration Management

Value Engineering Change Management

Future Organizations

Risk Management

Audit Support

 

Managing Stress while in the Storms of Chaos

 

Excellent Management

The Workshop

 

Building Leaders

Supervisor Skills

Project Management

Motivation

Employee Retention

Customer Service

 

Problem Solving

Improvement

Statistics (SQC)

Productivity

Process Improvement

Performance Measures

 

Business Planning

OD Support

 

Engineering

 

Industrial Engineering

Systems Engineering

 


Soft Skills

 

Stress Management

Body Language

Building Teams

Communication Conflict

Controlling Anger

First Impressions

Interpersonal Skills

Listening Skills

 

Enter-Tain-Ment

 

Training and Facilitation


Training
Facilitation
Recent Workshops
Schedule

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Business Art

 

Home of the

"B. Stone" Artists

from the

Geronimo Stone Series

 

 

Craig A. Stevens

 


Student Support

 

Classy Photos
UoP Students
Trevecca Students
 

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Interesting Projects

 

 

Water Hyacinth Project - Mission: Turn the Aquatic Weeds Problem into a Blessing.

 

email Craig Stevens

 for a password.

 


Faith-Based Support

 

Faith-Based Technical Assistance Center

 


 

Book 1

Book 2

Theresa Heflin

Love Letters From God

 



Books & POD Casts


www.bizpods.mobi

 Coming Soon by WBS

 

WBS Books

and Materials

 

 

Geronimo Stone,

His Music, His Love, and  the Mobile of Excellent Management.

 

 www.Geronimo

Stone.com

 

Buy Paperback

Buy Hardcover

Free Ebook

 

 

7 Attributes of Excellent Management Workshop

 

 

Geronimo Stone,

Vol 2,

The Storms of Chaos

 


 

"...and another thing!"  

 

Need Help Staying Awake During Work or Classes?

 

711821

 

Because of Popular Demand

Here is Where you Can Get Craig's Energy Drinks

 


Healthy Chocolates

 

 

For Your Own

Chocolate

Business Call

Irene at

(615) 300-8531

 

 

Send Questions (or Good Answers) to Customer_Service@westbrookstevens.com.  Copyrights © 2001-9.  Contact: Craig A. Stevens (COO) (615) 834-8838 

Westbrook Stevens, LLC, a Woman Owned Small Business.

 

Innovative Resources and Systems, a Service Disabled Veteran Owned Small Business. 

 

Our goal is for all we do to be Christ-centered and consistent with Judeo-Christian values.

 

"Guard against the impostures of pretended patriotism."

George Washington, Farewell Address, September 19, 1796