Your Online Center of  Excellence For Mastering Change in the 21st Century

 

Coming soon

Participate in a wiki site on

"Change Management and Systems" http://westbrookstevens.wetpaint.com/

Home ] Phase 1 - Excellent Management ] PM Support ] BA Support ] Applied Stats Support ] Phase 2 - Strategy ] Phase 3 - Drivers of Change ] Phase 4 - Systems Engineering ] Phase 5 - Change Management ] About_Us.htm ]

 

Site Map

of

Business Concepts

 

The 5 Phases of Mastering Change

 

Westbrook Stevens Linked Business Models

Symptom Checker

Research Links

Problem Solving Tools

 

The WBS Assistant

Newsletter


Phase 1

Phase 1

Excellent Management


Step 1 - Leadership

 

Vision & Mission
Situational Leadership
Christian Leadership

 

Step 2 - Culture

 

Lifelong Learning

Communicating

Diverse Culture

Written Communications
Gung Ho Culture
Conflict Management

Conflict Resolution

Building Relationships


Step 3 - Customer Focus

 

Step 4 - Team Building
 

Step 5 - Problems Solving

 

Business Analyst

Business Intelligence

Configuration Management

Flow Charts
Force Field
Genba Kanri

Lean
Project Management

Portfolio Management

PMO

Root Cause
Selection Tools

Statistical Tools

TRIZ


 

Step 6 - Continuous Improvement
 

Step 7 - Performance Measures

 

 

Project Goals by Process

Project Management

Empowerment Layers

Problems Solving

 1 to 1 Selection Tool

Flow Charts


Phase 2

 

 

Phase 2

Storms of Chaos

 

Step 1 - Waves

Forecasting Trends

 

Step 2 - Lightning

Managing Risks
 

Step 3 - Buoyancy

Building Relationships
 

Step 4 - The Storm

Winning Competition

 

Step 5 - The Ship

Leading Your Ship

 


Phase 3

 

 


Phase 3

Drivers of Change

 

Step 1 - External Environment
 

Step 2 - Building People

Human Resources

Step 3 - Organizational Structure

Step 4 - Internal Environment
 

Step 5 - Systems Thinking

 

Employee Retention

Future Organization


Phase 4

 

 

Phase 4

Systems Loops

 

Open System

 


Phase 5

 

 

Phase 3

3 Phases of Change

 

Step 1 - Before the Change

Step 2 - During the Change
 

Step 3 - After the Change

 

 

 

 

The Christ Centered Linked Business, Organizational, and Management Models

 A full Systems Approach to Managing Effectiveness, Productivity, and Change

3 Days, 5 Days or 40 Hour Workshops (Number of Completion)

1:  Introduction to the Workshops:

 Instructors,

Class Members,

Goals,

Rules

Break the Ice Game

2:  Introduction to The Linked Management Models

Phase 1: The Seven Attributes of Excellent Management and Leadership Model

Phase 2: Thriving on the Storms of Chaos Model

Phase 3: Understand the Drivers of Change Model

Phase 4: Using The Systems Management Model

Phase 5: The Three Phases of Change Model


Phase 1

 

 

3:  Phase 1: The Seven Attributes of Excellent Management and Leadership Model (explained with cartoons)

Attribute 1: Effective Leadership

Attribute 2: Building an Effective Organizational Culture

Attribute 3: Effective Customer Focus

Attribute 4:Team Building and People Working Together

Attribute 4: Problem Solving and Skills Development

Attribute 5: Continuous Improvement and Change Management

Attribute 6: Seven Steps to Measuring Performance

4.  Phase 1, Attribute 1: Effective Leadership

a.       Incubating New Leaders

b.      Built to Last (Material From the Book)

c.       Maxwell’s 21 Irrefutable Laws of Leadership (Material From the Book)

d.      Creating a Shared Vision

e.       Understanding (SMART) Goals

f.        Biblical Principles

 

 

5.  Phase 1, Attribute 2: Building An Effective Organizational Culture

  1. Understanding The Difference Between High and Low Productive Cultures (based on great writings on culture)
  2. Building An Effective Culture
  3. Managing Conflict
  4. Celebration and Fun Work Environments
  5. Biblical Principle

6.  Phase 1, Attribute 3: Effective Customer Focus

  1. Recognizing the Customers
  2. Building Raving Fans (Material Based in the Book)
  3. Basics of Human Interaction
  4. Biblical Principles

7.  Phase 1, Attribute 4: Teams Building and People Working Together

  1. Teams Vs Working Groups (Material from Mark Stanburn)
  2. Maxwell’s Laws of Teams
  3. Biblical Principles

8.  Phase 1, Attribute 5: Problem Solving and Skills Development

  1. Importance of a Problem Solving Tool Box
  2. Introduction to Decision Making Tools
  3. Biblical Principles

 9.  Phase 1, Attribute 6: Continuous Improvement and Change Management

a.       Change Management

b.      Configuration Management and Records Management

c.       Biblical Principles

 10.  Phase 1, Attribute 7: Seven Steps to Measuring Performance

a.       Step 1:  Know the Rules

b.      Step 2:  Know the Goals

c.       Step 3:  Selecting The Criteria Related to the Goals

d.      Step 4:  Selecting the Performance Indicators Related the Criteria

e.       Step 5:  Collecting the Data

f.        Step 6:  Analyzing the Data

g.       Step 7:  Using the Data

h.       Biblical Principles

11.  Phase 1, Exercise Using the Mobile of Excellent Management

12.  Phase 1, Class Celebration and Summary of the Mobile of Excellent Management


Phase 2

13.  Phase 2, Introduction to Five Elements of Thriving on the Storms of Chaos Model

Element 1: The Waves of Trends

Element 2: The Lightning of The Unexpected

Element 3: The Buoyancy of Supporting Relationships

Element 4: The Storms Trying to Sink Our Ship

Element 5: Your Ship

 

  

14.  Phase 2, Element 1:  The Waves of Trends

a.       Forecasting Trends

b.      Empowering Gate Keepers

c.       Biblical Principles

15.  Phase 2, Element 2:  The Lightning of The Unexpected

a.       Predicting Risk

b.      Contingency Planning

c.       Risk Management

d.      Biblical Principles

16.  Phase 2, Element 3:  The Buoyancy of Supporting Relationships

a.       Understanding Supportive Relationship

b.      Building Business Relationship

c.       Building Social Relationships

d.      Biblical Principles

17.  Phase 2, Element 4:  The Storms Trying to Sink Our Ship

a.       Understanding Competition

b.      Understanding Negative Social Pressures

c.       Understanding Other Negative Pressures

d.      Fighting the Enemy

e.       Biblical Principles

18.  Phase 2, Element 5:  The Storms Trying to Sink Our Ship

a.       Designing the Ship

b.      The Sea Worthiness of the Ship

c.       Biblical Principles

19.  Phase 2, Exercise Using the Storms of Chaos Model

20.  Phase 2, Celebration and Summary of Storms of Chaos Model


Phase 3


  21.  Phase 3, Introduction to The Drivers of Change Model

a.       Element 1: The External Environment

b.      Element 2: People

c.       Element 3: Organizational Structure

d.      Element 4: The Internal Environment

e.       Element 5: The Systems

 

 

22.  Phase 3, Element 1:  The External Environment

a.       International Environment

b.      Domestic Environment

c.       Local Environment

d.      Biblical Principles

23.  Phase 3, Element 2:  People

a.       Behavioral Science

b.      Biblical Principles

24.  Phase 3, Element 3:  Organizational Structure

a.       Organizational Types

b.      Organizational Design and Fit Issues

c.       Future Structures

d.      Biblical Principles

 

 

 

25.  Phase 3, Element 4:  The Internal Environment

a.       Organizational Culture

b.      Reactions to Change

c.       Biblical Principles

 

 

 


 

 Under Construction.


 

  1. Phase 3, Element 5:  Systems

a.       Understanding Systems and Reactions to Change

b.      Financial Systems

c.       Human Resources Systems

d.      Processes and Operations

e.       Other Systems

f.        Biblical Principles

 

 

  1. Phase 3, Exercise with the Drivers of Change Model

 


  1. Phase 3, Celebration and Summary of the Drivers of Change Model

 

 

 

  1. Phase 4, Introduction to Using The Systems Management Model

a.       Open and Closed Systems, The Systems Loops and The Laws of Systems Thinking

b.      Processes and Root Causes

c.       Planning and Project Management

 

Hand out the Workbook for the Systems Management Model


  

 Reference Book on the Systems Management Model

 

  1. Phase 4, Systems Loops and Laws

a.       Open and Closed Systems

b.      Systems Loops

c.       Systems Laws

d.      Biblical Principles

 

 Reference Book on the Subject

 

  1. Phase 4, Process and Root Causes

a.       Flow Charting

b.      Root Cause Analysis

 

 Reference Book on the Subject

 

  1. Phase 4, Introduction to Project Management

a.       Conceptual Design

b.      Planning

c.       Implementation and Execution

d.      Transition and Closedown

 

Hand out Book Three “Geronimo Jones and the Three Stages of Change Model”

 

 Reference Book on the Subject

 

  1. Phase 4, Exercise for The Systems Management Model

 

  1. Phase 4, Celebration and Summary of The Systems Management Model


  

 

  1. Phase 5, Introduction to the Three Stages of Change

a.       First Stage of Change (Caterpillar Stage), Before the Change

b.      Second Stage of Change (Cocoon Stage), During the Change

c.       Third Stage of Change (Butterfly Stage), After the Change

d.      Biblical Principles

 


Hand out the Workbook for the Three Stages of Change Model 

 

 Reference Book on the Three Stages of Change Model

 


 

 

  1. Phase 5, First Stage of Change (Caterpillar Stage), Before the Change

a.       Biblical Principles

 

 Reference Book on the Subject

 

  1. Phase 5, Second Stage of Change (Cocoon Stage), During the Change

a.       Biblical Principles

 

 Reference Book on the Subject

 

  1. Phase 5, Third Stage of Change (Butterfly Stage), After the Change

a.       Biblical Principles

 

 Reference Book on the Subject

 

  1. Phase 5, Exercise for the Three Stages of Change Model

 

  1. Phase 5, Celebration and Summary of The Three Stages of Change Model

 

 

 

Sponsors and Services

Microsoft Partner Service and Products

 

MS Partner Services

MS Products Discounts

 

 

Training/Consulting  Support

 

Successful Change

 

Project Management

PMP Training

Basic PM

Advanced PM

PMO Development

PM Support

 

Business Analysis

BA Basics

 

Strategic Planning

Configuration Management

Value Engineering Change Management

Future Organizations

Risk Management

Audit Support

 

Managing Stress while in the Storms of Chaos

 

Excellent Management

The Workshop

 

Building Leaders

Supervisor Skills

Project Management

Motivation

Employee Retention

Customer Service

 

Problem Solving

Improvement

Statistics (SQC)

Productivity

Process Improvement

Performance Measures

 

Business Planning

OD Support

 

Engineering

 

Industrial Engineering

Systems Engineering

 


Soft Skills

 

Stress Management

Body Language

Building Teams

Communication Conflict

Controlling Anger

First Impressions

Interpersonal Skills

Listening Skills

 

Enter-Tain-Ment

 

Training and Facilitation


Training
Facilitation
Recent Workshops
Schedule

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Business Art

 

Home of the

"B. Stone" Artists

from the

Geronimo Stone Series

 

 

Craig A. Stevens

 


Student Support

 

Classy Photos
UoP Students
Trevecca Students
 

 


Finding Investments

 

Grants Management

Glossary

Workshops

 

Connecting Investment Capital With Entrepreneurs and Sound Businesses

 


Interesting Projects

 

 

Water Hyacinth Project - Mission: Turn the Aquatic Weeds Problem into a Blessing.

 

email Craig Stevens

 for a password.

 


Faith-Based Support

 

Faith-Based Technical Assistance Center

 


 

Book 1

Book 2

Theresa Heflin

Love Letters From God

 



Books & POD Casts


www.bizpods.mobi

 Coming Soon by WBS

 

WBS Books

and Materials

 

 

Geronimo Stone,

His Music, His Love, and  the Mobile of Excellent Management.

 

 www.Geronimo

Stone.com

 

Buy Paperback

Buy Hardcover

Free Ebook

 

 

7 Attributes of Excellent Management Workshop

 

 

Geronimo Stone,

Vol 2,

The Storms of Chaos

 


 

"...and another thing!"  

 

Need Help Staying Awake During Work or Classes?

 

711821

 

Because of Popular Demand

Here is Where you Can Get Craig's Energy Drinks

 


Healthy Chocolates

 

 

For Your Own

Chocolate

Business Call

Irene at

(615) 300-8531

 

 

Send Questions (or Good Answers) to Customer_Service@westbrookstevens.com.  Copyrights © 2001-9.  Contact: Craig A. Stevens (COO) (615) 834-8838 

Westbrook Stevens, LLC, a Woman Owned Small Business.

 

Innovative Resources and Systems, a Service Disabled Veteran Owned Small Business. 

 

Our goal is for all we do to be Christ-centered and consistent with Judeo-Christian values.

 

"Guard against the impostures of pretended patriotism."

George Washington, Farewell Address, September 19, 1796